Posible re-installation problem

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Posible re-installation problem

Postby Railwaymaniac » Thu Nov 12, 2009 4:13 pm

Hi;

I've just had to go through the re-installation procedure as I've now rebuilt my computer using a new hard disk.

So I've double-clicked the backup 'exe' file, installed back into 'C:\CYA' and re-registered my program.

But when I click on 'Help' - 'Check for updates' I end up with a message saying 'The SetupBuilder WebUpdate client could not locate an associated application to update'. . . .

I think I've done everything right, can you help here please?

Many thanks

Ian Roll
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Re: Posible re-installation problem

Postby SysAdmin » Thu Nov 12, 2009 5:43 pm

Railwaymaniac wrote:But when I click on 'Help' - 'Check for updates' I end up with a message saying 'The SetupBuilder WebUpdate client could not locate an associated application to update'. . . .
Ian Roll


What version of CYA are you currently using? ( Help > About CYA )
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Re: Posible re-installation problem

Postby Railwaymaniac » Fri Nov 13, 2009 5:52 pm

Sorry, should have thought to tell you that. . .

It says that I'm using version 2.5.0.0

Ian
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Re: Posible re-installation problem

Postby SysAdmin » Fri Nov 13, 2009 11:11 pm

Version 2.5 is the current version. This is good.

Please download the install program from http://dl.filekicker.com/send/file/164209-U2PR/cya.exe and install it into the same folder where CYA is currently installed.

It seems a Windows registry entry has failed and re-installing from the original installer should correct the problem. It is safe to install over the current version.

Does this help?
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